Terms of Service

1. Acceptance of Terms

By accessing or using Social Media Generator ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

Social Media Generator is an AI-powered social media content generation platform designed to help small businesses create engaging social media posts, captions, and visual content.

2. Description of Service

Social Media Generator provides:

• AI-generated social media posts and captions
• Automated visual content creation
• Brand voice learning and customization
• Multi-platform content optimization
• Content scheduling and calendar management
• Performance analytics and insights

3. Account Registration

To use Social Media Generator, you must:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Be at least 18 years of age or the legal age of majority in your jurisdiction
• Accept responsibility for all activities under your account

4. Free Trial

Trial Period: We offer a 3-day free trial for new users. During the trial, you have full access to your selected plan's features.

Payment Information: A valid payment method is required to start your free trial. You will not be charged during the trial period.

Automatic Conversion: Unless you cancel before the trial ends, your subscription will automatically convert to a paid subscription at the end of the trial period, and your payment method will be charged.

Trial Cancellation: You may cancel your trial at any time through your account settings. Cancellation before the trial ends means you will not be charged.

5. Subscription and Billing

Subscription Plans: We offer three subscription tiers: Starter ($29/month), Growth ($59/month), and Business ($99/month). Annual billing is also available. Each tier provides access to different social media platforms. See our Pricing page for current rates and included features.

Billing: Subscriptions are billed in advance on a monthly or annual basis. Your subscription will automatically renew unless cancelled before the renewal date.

Price Changes: We reserve the right to modify pricing with 30 days' notice. Existing subscribers will be notified via email before any price changes take effect.

6. Cancellation and Refunds

30-Day Money-Back Guarantee: We offer a full refund within 30 days of your first paid subscription if you're not satisfied with the Service.

Cancellation: You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period.

For complete details, please see our Refund Policy.

7. Acceptable Use

You agree not to use Social Media Generator to:

• Generate content that is illegal, harmful, threatening, abusive, or defamatory
• Create spam or misleading content
• Violate any intellectual property rights of third parties
• Impersonate any person or entity
• Distribute malware or engage in any harmful activities
• Attempt to reverse engineer or exploit the Service
• Resell or redistribute generated content as a competing service

8. Intellectual Property

Your Content: You retain ownership of all content you input into Social Media Generator (business information, brand assets, etc.). Content generated by Social Media Generator based on your inputs is licensed to you for your business use.

Our Service: Social Media Generator, including its AI models, algorithms, design, and underlying technology, is owned by Social Media Generator and protected by intellectual property laws.

No Resale: Generated content may be used for your business purposes but may not be resold as a content generation service.

9. AI-Generated Content Disclaimer

Social Media Generator uses artificial intelligence to generate content. While we strive for high-quality, accurate outputs:

• AI-generated content should be reviewed before publishing
• We do not guarantee that generated content will achieve specific results
• You are responsible for ensuring content complies with platform guidelines
• We recommend verifying factual claims in generated content

10. Limitation of Liability

To the maximum extent permitted by law, Social Media Generator shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.

11. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. We may modify, suspend, or discontinue features with reasonable notice. Scheduled maintenance will be communicated in advance when possible.

12. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

13. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated via email or through the Service. Continued use after changes constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of South Africa. Any disputes shall be resolved through good-faith negotiation, and if necessary, through the courts of South Africa.

15. Contact Us

If you have questions about these Terms, please contact us at info@socialpostgenerator.appor visit our Contact page.